Shipping policy
Last updated November 10, 2026
Where we ship
We ship to the United States. Shipping is free on every order, and every order has tracking.
How long it takes
Orders arrive in 6-14 business days: 1-3 business days for us to prepare your order, then the time in transit below. Each product page shows the same estimate, with the dates for an order placed today.
- The Tagalong Kangaroo Pouch HoodieArrives in 6-14 business days: 1-3 to prepare, then 5-11 days in transit from our supplier's warehouse in China.
Tracking
We email your tracking number as soon as your order ships. The first scan can take a day or two to appear.
If an order runs late
If we cannot ship your order within the time we gave, we email you before that time is up with a new estimate and the choice to cancel for a full refund. If your parcel has not arrived by the end of its estimate, email stakw6262+tagalong@gmail.com and we will look into it with the carrier.
Import duties
[Owner to confirm: whether import duties are included in our prices, or charged to you on delivery]
Your address
Please check your shipping address at checkout. If you spot a mistake, email stakw6262+tagalong@gmail.com straight away: we can correct it while the order has not shipped.